Job Satisfaction in Public Organizations: The Role of Individual Characteristics, Work Ethic, and Organizational Commitment
Abstract
The objectives to be achieved by this researcher are: (1) To analyze the influence of individual characteristics partially on the job satisfaction of employees of the Malang City Education and Culture Office. (2) To analyze the influence of work ethic partially on the job satisfaction of employees of the Malang City Education and Culture Office. (3) To analyze the influence of organizational commitment partially on the job satisfaction of employees of the Malang City Education and Culture Office. (4) To analyze the influence of individual characteristics, work ethic, and organizational commitment simultaneously on the job satisfaction of employees of the Malang City Education and Culture Office. The approach used is a quantitative approach based on the initial objective of the study, namely to explain the influence of the variables to be studied and then test the previously formulated hypothesis. The location of this research is the office of the Malang City Education and Culture Office, East Java, located at Jl. Veteran No.19, Ketawanggede, Kec. Lowokwaru, Malang City, East Java. The object of this research is the job satisfaction of employees of the Malang City Education and Culture Office. The population in this study was all employees of the Malang City Education and Culture Office, totaling 242 employees.
References
Afrizal, A., Muhammad, M., Wibisono, C., Indrayani, I., & Al’Qarny, A. A. (2022). Mediating role of job satisfaction in relationship of compensation, motivation and organizational commitment on employee performance in Batam Island, Indonesia. International Journal of Advances in Social Sciences and Humanities, 1(3), 1–10. https://doi.org/10.56225/ijassh.v1i3.50
Agustina, T. S., Ismiati, Y., & Sutinah. (2020). The Job Satisfaction of Non-Civil Servant Nurses in Indonesia Public Hospitals. https://doi.org/10.18196/JMMR.93134
Budianto, F., & Kurniawati, D. (2024). Factor Affecting Organizational Citizenship Behaviour and Employee Performance in Banking Sector. https://doi.org/10.56442/ijble.v5i2.744
Chahyono, A., Karim, A., Ruslan, M., & Idris, M. (2024). Work Engagement and Person-Job Fit as Catalysts for Employee Performance Excellence in Indonesia’s Agricultural Domain. https://doi.org/10.33168/jliss.2024.1006
Chen, Y., Liu, C., & Song, L. (2023). The mediator role of job satisfaction (JS) among the relationship between electronic human resource management (E-HRM), employee performance (EP), and organizational commitment (OC) in family-owned small middle enterprises (SMEs) in China. Frontiers in Business, Economics and Management, 9(1), 48–56. https://doi.org/10.54097/fbem.v9i1.8627
Endartanto, E., Kirana, K. C., & Hadi, S. (2024). The Effect of Individual Characteristics and Work Ethic on Employee Performance Through Organization Commitment as Mediation in Public Sector. https://doi.org/10.37676/ekombis.v12i1.5266191
Ginting Munthe, P. (2018). An Analysis of the Impact of Islamic Work Ethic on Job Satisfaction and Its Implication towards Organizational Commitment.
Helmiati, H., Abdillah, M. R., Anita, R., Nofianti, L., & Zakaria, N. B. (2019). Organizational trust andnorganizational silence: the factors Predicting organizational commitment.
Isnaini, D. B. Y., Saragih, A. M., & Netty. (2024). PT. XYZ. Indonesia: An Analysis of the Impact of Individual Characteristics on Job Satisfaction and Its Effect on Organizational Commitment. https://doi.org/10.61707/kxen9642
Janah, I. R., Racmansyah, Y., & Sutanto, H. (2023). The influence of competence on employee performance with mediation of job satisfaction and organizational commitment. Journal of Management and Islamic Finance, 3(2), 113–128. https://doi.org/10.22515/jmif.v3i2.7764
Joudeh, J. M. M., Omeish, F., Alharthi, S., Abu-Loghod, N. A., Zamil, A., & Joudeh, A. H. M. (2024). Exploring the impact of E-WOM information via social media on customer purchasing decision: A mediating role of customer satisfaction. Data and Metadata. https://doi.org/10.56294/dm2024.449
Luo, H. (2023). Employee job satisfaction, job performance and organizational commitment: Inputs to strategic HR development plan. International Journal of Research Studies in Management, 12(1), 22–33. https://doi.org/10.5861/ijrsm.2023.1116
Nasution, F. N., & Rafiki, A. (2019). Islamic work ethics, organizational commitment and job satisfaction of Islamic banks in Indonesia. https://doi.org/10.1108/rausp-01-2019-0011
Nie, J., Angelita, F., Febryna, Y., Amelia, Beatrix, V., Chendra, C., & Wijaya, J. (2023). Pengaruh E-WOM terhadap purchase decision pada Ayam Betutu Bu Lina Gilimanuk, Bali. Journal of Applied Management Studies, 5(1). https://doi.org/10.51713/jamms.v5i1.113
Nurjihan, S. R., & Bertuah, E. (2023). The influence of brand luxury, customer experience, and E-WoM on purchasing decisions. Social Science Academic, 1(2). https://doi.org/10.37680/ssa.v1i2.3996
Pasaribu, I. F., Kusnilawati, N., & Albert. (2023). Unlocking Employee Performance: Factors, Motivation, and Strategic Interventions at CV. Qatar Style Lamongan Indonesia. https://doi.org/10.56557/jgembr/2023/v15i38535
Patro, C. (2023). Consumers' digital shopping experience: A study of the factors influencing purchase decision. International Journal of E-Business Research, 19(1). https://doi.org/10.4018/ijebr.318475
Setyorini, W., & Hwihanus. (2024). Assessing the effect of work ethic, job satisfaction, and organizational support on employee performance through organizational commitment at PT Menthobi Mitra Lestari Pangkalan Bun. International Journal of Science and Society, 6(2), 164–176. https://doi.org/10.54783/ijsoc.v6i2.1188
Subedi, M., & Bajracharya, I. (2024). The impact of human resource management practices and employee job satisfaction on organizational commitment in IT companies. Journal of Emerging Management Studies, 2(2), 85–96. https://doi.org/10.3126/jems.v2i2.74504
Sudarman, H., Sartika, D., Anindita, M., & Anshari, R. (2023). The role of brand experience and E-WOM on purchase decisions. International Journal of Research in Business and Social Science (2147-4478), 12(4). https://doi.org/10.20525/ijrbs.v12i4.2551
Thenu, A. R., & Hidayat, R. (2024). The influence of human resource development, job satisfaction on employee performance at PVH Venlo, The Netherlands. Journal of International Accounting, Taxation and Information Systems, 1(2), 55–65. https://doi.org/10.70865/jiatis.v1i2.47
Wahyuningsih, W., Nurzaman, M., & Banu, M. (2019). Individual Characteristics, Islamic Work Values, And Organizational Commitment among Islamic Hotel Employees in Lombok Island, Indonesia. https://doi.org/10.2991/ICEBESS-18.2019.23
Copyright (c) 2024 Bulletin of Management and Business

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


