Widyo Kristantyo, Andreas. “PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN : (STUDI PADA PENGGUNA LABORATORIUM NUTRISI LOKA PENELITIAN SAPI POTONG DI PASURUAN) ”. Bulletin of Management and Business 2, no. 1 (March 31, 2021): 1-11. Accessed June 18, 2021. https://v3.publishing-widyagama.ac.id/index.php/bmb/article/view/133.