Widiya Avianti, Fitria D. Customer Satisfaction: The Role of Excellent Service Factors at Bale Madukara Purwakarta Public Service Mall. BMB [Internet]. 2023Sep.15 [cited 2025May7];4(2):92-7. Available from: https://v3.publishing-widyagama.ac.id/index.php/bmb/article/view/294